One morning last summer, I sent a rough draft of a speech to a colleague for feedback. Even though it was a long read and she was away at a conference, she sent me her initial comments that very evening. “Sorry for the delay,” she wrote.
I hadn’t expected to hear back from her that week, let alone that day. She wasn’t late. But she felt the need to apologize anyway.
It turns out she wasn’t alone. When I searched my emails from last year, “sorry for the delay” appeared 547 times.
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