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Two Important Words
“There are two things people want more than sex and money,” says cosmetics entrepreneur Mary Kay Ash in this Harvard Business Review article by former Mattel CEO Robert Eckert: “recognition and praise.” Here are Eckert’s tips:
“The Two Most Important Words: Thank You” by Robert Eckert in Harvard Business Review, April 2013 (Vol. 91, #4, p. 38), no e-link available
From the Marshall Memo #478
Just wanted to take a minute to thank you for this article and for your tireless work on this site, Michael. We don't tell you often enough, but know that we appreciate your effort!
cc: Horace Mann, John Dewey
Thank for the very kind words.