This is the time of year when we focus on giving thanks, with many of us sharing our gratitude with friends and family. But when is the last time you thanked your employees? Coworkers? Or boss? If you haven’t recognized the members of your work team lately, you need to repair the oversight before your Thanksgiving Day leftovers are history.
Gratitude is absolutely vital in the workplace, says UC Davis psychology professor Robert Emmons, author of The Little Book of Gratitude: Creating a Life of Happiness and Well..., and a leading researcher on the subject. "Most of our waking hours are spent on the job, and gratitude, in all its forms, is a basic human requirement," he says. "So when you put these factors together, it is essential to both give and receive thanks at work."
Gratitude has been the subject of numerous studies, and the findings could be beneficial to your workplace:
IT IMPROVES CORPORATE CULTURE
Lack of gratitude is a major factor driving job dissatisfaction, turnover, absenteeism, and often, burnout, says Emmons. "In many organizations the workplace culture is toxic," he says. "Symptoms of this are exploitation, complaint, entitlement, gossip, negativity."
Expressing thanks is a remedy against these symptoms, says Emmons. "Grateful individuals live in a way that leads to the kind of workplace environment that human beings long for," he says.
Participants who practiced gratitude were more sensitive toward others.
Gratitude also reduces aggression, according to a study by the University of Kentucky. Participants who practiced gratitude were more sensitive toward others and less likely to seek revenge or retaliation when given negative feedback.
IT STRENGTHENS TEAMS
Gratitude takes people outside of themselves and to a place that is part of a larger, more intricate network of sustaining relationships, says Emmons, relationships that are mutually reciprocal. "In this sense, it, like other social emotions, functions to help regulate relationships, solidifying and strengthening them," he says.
Gratitude also leads to reciprocity
Gratitude also leads to reciprocity. "It is not only a response to kindnesses received, but it is also a motivator of future benevolent actions on the part of the recipient," says Emmons. "Serving these functions, gratitude enhances our own well-being in that we are built for relationships," he points out. "Gratitude is the high-octane fuel that, without which, we’d be in relational ruin."
IT’S A BETTER MOTIVATOR THAN MONEY
Researchers from the London School of Economics found that financial incentives can backfire when it comes to motivating employees. An analysis of 51 separate experiments found overwhelming evidence that "incentives may reduce an employee's natural inclination to complete a task and derive pleasure from doing so."
Appreciation is a much better motivator. A study by Glassdoor found that 80% of employees would be willing to work harder for an appreciative boss, and 70% said they’d feel better about themselves and their efforts if their boss thanked them more regularly.
Appreciation is a much better motivator.
A study done at the Wharton School at the University of Pennsylvania underscores this point. Researchers divided participants into two groups, and asked them to make fundraising calls to solicit alumni donations. One group followed the traditional method of making calls while another group was given a speech by the director of annual giving, who expressed gratitude for their efforts. The group who received the pep talk made 50% more fundraising calls than those who did not.
HOW TO DO IT
There is no limit to the way in which gratitude is expressed, says Emmons. "We are hungry for genuine expressions of gratitude," he says. "Everyone wants to feel appreciated, valued, recognized."
Employee recognition programs are a common way gratitude is demonstrated in workplaces, but little micro-expressions of gratitude are easier and can be delivered more frequently. "Just saying ‘thank you,’ acknowledging a kindness, or engaging in a helpful act are all ways of expressing gratitude," says Emmons.
You have to keep gratitude authentic.
Particularly important is sincerity, adds Emmons. "With something like gratitude in the workplace, we know that it works, but we also know you have to keep gratitude authentic," he says. "If, for instance, a leader tries to offer gratitude for purely cynical or instrumental reasons, it's unlikely to work.
"Gratitude is the ultimate performance-enhancing substance at work," says Emmons. "Gratitude heals, energizes, and transforms lives in a myriad of ways consistent with the notion that virtue is both its own reward and produces other rewards."
Feedspot named School Leadership 2.0 one of the "Top 25 Educational Leadership Blogs"
"School Leadership 2.0 is the premier virtual learning community for school leaders from around the globe."
---------------------------
Our community is a subscription-based paid service ($19.95/year or only $1.99 per month for a trial membership) that will provide school leaders with outstanding resources. Learn more about membership to this service by clicking one of our links below.
Click HERE to learn about group membership (i.e., association, leadership teams)
__________________
CREATE AN EMPLOYER PROFILE AND GET JOB ALERTS AT
SCHOOLLEADERSHIPJOBS.COM
New Partnership
Mentors.net - a Professional Development Resource
Mentors.net was founded in 1995 as a professional development resource for school administrators leading new teacher induction programs. It soon evolved into a destination where both new and student teachers could reflect on their teaching experiences. Now, nearly thirty years later, Mentors.net has taken on a new direction—serving as a platform for beginning teachers, preservice educators, and
other professionals to share their insights and experiences from the early years of teaching, with a focus on integrating artificial intelligence. We invite you to contribute by sharing your experiences in the form of a journal article, story, reflection, or timely tips, especially on how you incorporate AI into your teaching
practice. Submissions may range from a 500-word personal reflection to a 2,000-word article with formal citations.