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Excuses are an attempt to lower expectations.
Excuse makers are explaining why you should accept lackluster performance. It’s dangerous, degrading, and demoralizing.
Excuse makers don’t want you to expect too much from them.
Lack of enthusiasm, when tolerated, becomes apathy in the end.
Answering the “I didn’t have time” excuse:
3 sources of the excuse, “I didn’t have time:”
3 questions for those who didn’t have time:
Answering the “I’m not ready” excuse:
Answering the “It’s just the way I am” excuse:
Answering the “I’m afraid I might fail” excuse:
When one excuse follows another, stop addressing excuses. Start exploring commitment.
Try asking, “How committed, on a scale of 1 to 10, are you to this project? How might you take your commitment to the next level?”
Tip: Address lack of commitment by assigning responsibilities to someone who is committed.
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