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When you know what’s next you can prepare and perform.
Structure provides predictability.
Predictability enables preparation.
Preparation raises confidence.
Confidence is energy.
#1. Provide brag time.
#2. Provide ‘go with’ feedback.
Avoid the temptation to improve on someone’s brag. Use this time to fill their sails with wind by honoring effort and achievement.
Assume people want to excel. Tell them what you see.
#3. Pursue better.
What one thing would you like to do different or better?
The pursuit of ‘better’ is a good thing. Don’t let it feel negative.
Tip: Row in the same boat. You’re improving your performance too.
#4. Respond.
#5. Agree.
Agree on one action item.
High performers love to improve.
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