As long as a business employs more than one person, its employees will occasionally conflict with one another. So long as the office manager knows how to successfully mediate employee conflicts, these conflicts can be managed and the business’ operations will not suffer. If employee conflicts are not dealt with promptly and effectively, however, the conflict can poison the office atmosphere and may even threaten the future of the business. Effective conflict management is one of the most essential skills a manager can possess.

Maintain Impartiality

A manager can only be an effective conflict ...

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