A Network Connecting School Leaders From Around The Globe
Your team just made an important decision. You think everyone left the meeting ready to go.
But Barney sticks his head in the door and asks, “Got a minute?”
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Barney says, “I’m not sure we made the right decision.”
Take charge of the conversation.
Say, “Thanks for stopping in. So Barney, what would you like to get out of our conversation today?”
Establish purpose before engaging in conversation.
If Barney is coy, ask, “Would you like the decision to be changed?” Be direct!
At this point, the conversation goes one of three directions.
If Barney isn’t sure that he wants the decision changed, postpone the conversation. “Let’s touch base tomorrow morning. Perhaps you’ll have greater clarity.”
He may be looking for an ally.
Don’t help people find arguments against the team’s decision after it’s been made.
Barney may repeat, “I have some concerns.” This is a not-so-subtle attempt to change the decision. If Barney wants the decision changed, start taking notes.
Barney is voicing his concerns outside the meeting because he wants you to take the heat. After listening for a bit – but not long – offer four options.
If he doesn’t want the decision changed, repeat the purpose-question, “What would you like to get out of our conversation?”
How might leaders navigate being ambushed after the meeting?