How to Persuade People to Change Their Behavior


How to Persuade People to Change Their Behavior

By
 
Jonah Berger
hbr.org
5 min

PM Images/Getty Images PM Images/Getty Images

Government and public health organizations have been tasked with the challenge of changing behavior — getting people to not only practice social distancing and shelter in place but do it for weeks and potentially months. Not surprisingly, almost everyone is relying on the standard approach to drive change: Tell people what to do. Issue demands like: “Don’t go out,” “Stay six feet apart,” Wash your hands,” and “Wear face masks.”

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