School Leadership 2.0
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Conversation Starters that Enable Conflict Resolution
Conversation Starters that Enable Conflict Resolutionby Dan Rockwell |
Hot emotion raises aggression and lowers IQ. Don’t wait for the heat of conflict to determine how to handle conflict. It takes more courage to develop a plan to resolve conflict than it takes to face conflict after it erupts. A plan: Conflict is inevitable. Establish rules of engagement before conflict erupts. Lack of preparation […]
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