12 Things Smart Leaders Don’t Say

by Dan Rockwell

#1. I should have. ‘Should have’ is backward facing. Do your best to speak into the future. Instead of shoulding-yourself, say, "Next time." #2. You should have. Why didn’t you? See #1. 'Next time' is better than 'last time'. #3. What can we do about that? ‘We’ is a tiny act of cowardice that softens […]

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